08-21-2021
12:25
- last edited on
08-21-2021
16:23
by
SilviaFitbit
08-21-2021
12:25
- last edited on
08-21-2021
16:23
by
SilviaFitbit
I have a Sense and Charge 4. Love both of them and understand both will not run from same account. My job will not allow the Sense in work spaces since it has WiFi. Can I turn that off? Wish you could get your software engineers to enable both Fitbits to operate from same account. Meanwhile, can you recommend how I can keep both on my same phone? From reading multiple entries it looks like the only way for now is to have two separate accounts with two different email addresses and I would then need to sign in and out of each account to monitor activity. In doing so, will each Fitibit then sync with the separate accounts one I log in?
Moderator Edit: Clarified subject
08-21-2021 12:43
08-21-2021 12:43
If you have them both on one phone in 2 separate accounts, then each device will sync with its own account, and your data will not be combined at all.
Another issue would be getting notifications. I don't know which device notifications, texts and phone calls, would go to, or how that would be determined.
08-21-2021 13:28
08-21-2021 13:28
Do you know of any way to turnoff the Sense WIFI?
08-21-2021 13:55
08-21-2021 13:55
Not sure, but don't think can turn off wi-fi.
08-21-2021 14:00
08-21-2021 14:00
@Randy_Sue You can't turn off or disable the wi-fi. Your Sense also has storage capacity, making it no different from carrying a thumb drive into your facility. Of course, hacking is required to use a Sense for nefarious purposes, but the simple fact that it is wi-fi/storage capable keeps it from being allowed.
In my opinion, Fitbit engineers are not losing enough sleep over this multi-tracker issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.