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Allow to store music on Versa 3 and Sense

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‎03-22-2021 11:34 - last edited on ‎03-22-2021 13:40 by Fitbit Moderator

‎03-22-2021 11:34 - last edited on ‎03-22-2021 13:40 by Fitbit Moderator

I would love to upgrade to a new tracker!  I have stopped buying at Versa 2 and won't be budging!  I will not open a Deezer or Pandora Premium account, paying monthly, just to listen to music.  My 18 hrs playlist of my own PC music on my Versa 2 will work just fine until this changes on Google's end.  Had it stayed the same as prior, I'd have already owned a Versa 3 & Sense.  As much as I LOVE FITBIT, until I can again add my own music, you've lost a customer at Versa 2.

 

Moderator Edit: Clarified subject

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‎03-22-2021 13:49 - last edited on ‎10-15-2023 03:36 by Fitbit Moderator

‎03-22-2021 13:49 - last edited on ‎10-15-2023 03:36 by Fitbit Moderator

Hi @amburd It's nice to see you here in the forums.

Thanks for taking the time to share your thoughts about the Sense and Versa 3. I understand how you're feeling about not being able to store music in these watches and I'm sorry for this inconvenience. Fitbit strives to improve the Fitbit experience with our products and services, and the feedback we received from the Community Forums help us to evaluate our procedures to make sure we're delivering what our members need. Be sure that your feedback won't be taken for granted.

As a side note, I'd recommend you to check this idea posted in the Feature Suggestions board and support it by adding your vote. The more votes an idea receives, the better chance it has of getting the attention of the developers.

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‎03-22-2021 13:49 - last edited on ‎10-15-2023 03:36 by Fitbit Moderator

‎03-22-2021 13:49 - last edited on ‎10-15-2023 03:36 by Fitbit Moderator

Hi @amburd It's nice to see you here in the forums.

Thanks for taking the time to share your thoughts about the Sense and Versa 3. I understand how you're feeling about not being able to store music in these watches and I'm sorry for this inconvenience. Fitbit strives to improve the Fitbit experience with our products and services, and the feedback we received from the Community Forums help us to evaluate our procedures to make sure we're delivering what our members need. Be sure that your feedback won't be taken for granted.

As a side note, I'd recommend you to check this idea posted in the Feature Suggestions board and support it by adding your vote. The more votes an idea receives, the better chance it has of getting the attention of the developers.

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‎03-23-2021 02:48

‎03-23-2021 02:48

Unfortunately I can never see this happening, not unless Fitbit allows other companies access to their APIs to be able to access internal storage.  Storing your own music also won't provide them with any kickback from Deezer or Pandora either so doubt that will ever be implemented.

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‎03-23-2021 06:45

In response to SunsetRunner

‎03-23-2021 06:45

@amburd adding to what @SunsetRunner it's probably inconvenient for Fitbit to support music download application. Downloading music onto the watch was always problematic. If you can't fix it, then remove it. And this is what Fitbit did.

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‎03-23-2021 07:31 - edited ‎03-23-2021 07:42

In response to SunsetRunner

‎03-23-2021 07:31 - edited ‎03-23-2021 07:42

Fitbit allows this option up to Versa 2.  I have the only music I listen to on my Versa & Versa 2, pulled from my PC files to the Fitbit app & works like a charm.  In my opinion, those three music options are what set Fitbit up against everyone else, without it, behind.  Deezer & Pandora users far outweigh people like me but would be nice to still have a choice in my music.  Apple & Samsung users can add their own music, single tracks or album!

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