Another night or sleep not detected

[dgmipper]

I made sure to wear it tight against my wrist last night - there is really no reason it shouldn't have tracked my sleep at all.

The previous night it only recorded 3 hours of sleep and then stopped.

I bought this device primarily to track sleep and I don't really like wearing a watch to bed so if I can't even trust it to track sleep I have to just return this 300GBP product.

[dgmipper]

Do I have to wear the watch all day in order for it to recognise what is sleep? I didn't have to with Whoop strap but that tracker's app actually bricked my samsung s7 so I can't go back to using that.

[Guy_]

Hi, Have you tried restarting it in case there are issues, my Sense detects sleep perfectly,

Shut down the watch

[Swipe left, Settings, at the bottom, Shutdown]

wait a minute

Start the watch

[Hold button till it vibrates or logo appears]

Wait for the clock to reappear.