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App won't open after switching to new phone

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‎07-22-2022 07:01

‎07-22-2022 07:01

I just got a Samsung Galaxy 22 ultra and the fitbit app won't open.  I uninstalled and reinstalled the app and changed my password. App still won't open so i can't sync my Sense with the new phone. 

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‎07-22-2022 08:56

‎07-22-2022 08:56

Was app removed from old phone?

try turning off and on Bluetooth 

also turning off and on phone. 


Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎07-22-2022 10:58

‎07-22-2022 10:58

Hi @holisticvet - the S22 has certain settings that may be causing this, on the off chance have a look at the various elements in No internet connection 

Author | ch, passion for improvement.

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