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Blood Glucose tracking feature is no available in Malaysia

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‎06-28-2022 23:19 - last edited on ‎06-30-2022 04:51 by Fitbit Moderator

‎06-28-2022 23:19 - last edited on ‎06-30-2022 04:51 by Fitbit Moderator

I am a Fitbit Sense user, after requested and suggested to make ECG tracking feature in Malaysia, Found out Blood Glucose Tracking Feature also Not available in Malaysia too ? 

 

Please make available in Malaysia please. Thank you 

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎06-29-2022 03:57

‎06-29-2022 03:57

@SunsetRunner   I found this article in the Fitbit Blog that confirms that the Blood Glucose tile isn't available in all countries.  I'm not sure why this is the case.  The way to make Fitbit aware that you want this feature is to start a Feature Suggestion. 

 

The ECG app is a completely different issue.  The ECG app is a medically regulated feature.  It needed approval from the US Food and Drug Administration to get released here.  It needs approval by the equivalent regulatory body in Malaysia for release there.

 

Blood glucose isn't medically regulated, so I don't know why it isn't available everywhere.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎06-29-2022 04:33 - edited ‎06-29-2022 04:34

In response to LZeeW

‎06-29-2022 04:33 - edited ‎06-29-2022 04:34

I don't understand why, since this feature only requires the user to input data. 

I could understand, limited access that requires certification, if fitbit had the sensors to take glucose readings. 

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