11-08-2020
20:31
- last edited on
11-09-2020
11:13
by
LizzyFitbit
11-08-2020
20:31
- last edited on
11-09-2020
11:13
by
LizzyFitbit
I'm generally very happy with my Sense, but the large majority of the apps I had purchased when I had a versa are no longer available. I understood that older apps would be available through a compatibility mode, but I can't find any of them.
What's the story, Fitbit? Will we ever see older apps that we have paid for?
Moderator Edit: Clarified subject
11-09-2020 00:47
11-09-2020 00:47
Hi @Blather I think itis up to the app developers to make the apps work on the newer smart watches. I doubt there is anything Fitbit will do (except for the Fitbit apps). Sorry. Perhaps try contacting the developer ofnthe Apps you want.
Helen | Western Australia
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11-09-2020 11:32
11-09-2020 11:32
It’s my understanding that the app developers do have to submit to Fitbit to have their existing apps used in compatibility mode, and eventually recode them to run natively. However I’ve been looking in the new apps section as well as checking for some of the more popular older ones, and I’ve seen nothing. It would seem odd that developers would be doing nothing with their legacy apps, even if it’s submitting them four use in compatibility mode.
Would love to hear from someone at Fitbit. Are they just backed up, or is compatibility mode not a thing at all?
11-10-2020 08:05
11-10-2020 08:05
Or maybe the developer doesn't have access to the Sense. Or the developer isn't interested anymore. You could send a text to the developer.