Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can’t See/Edit Sense Goals On App

For several days now I am unable to see or edit my goals for steps, sleep, etc. in the “You” section it says “Something went wrong. Unable to load your goals”. I’ve checked for updates(I’m current), I’ve hard closed the app, restarted my phone all to no avail. What’s going on? Any others with this problem?


Moderator Edit: Clarified subject

Best Answer
5 REPLIES 5

Yes, I have I thought it could be post most recent update. It’s getting to the point that I am seriously considering jumping ship to Apple. I will not go to Google 😡

Best Answer
0 Votes

I just checked, under the activity section, I was able to click and change each goal (Android app), will test my Apple app soon, will update later. YMMV

Fitbit Ionic 72.1.15 (recalled), Fitbit Sense 128.6.17 and Pixel Watch 2 BP1A.250305.019.W3, March 2025.
Best Answer
0 Votes

Thanks…my app does not allow the Activity section to show individual goals. I have the Sense and  firmware and app all are up to date. Annoying problem that probably came from the last app update.

Best Answer
0 Votes

Hi there, @SirRudy and @Keffria@Jdsenter Thanks for your help!

@SirRudy and @Keffria Thanks for sharing these details with me. I wanted to let you know that this issue with the goals screen not showing up was escalated to our team for further investigation. They're currently working to get this fixed and once we have more news, we'll update this thread.

I appreciate your patience and in the meantime, I'd suggest keeping the Fitbit app updated and your Sense syncing.

Best Answer
0 Votes
Thank you, I am also unable to see hourly activity
Best Answer
0 Votes