yesterday
- last edited
4 hours ago
by
LizzyFitbit
yesterday
- last edited
4 hours ago
by
LizzyFitbit
For several days now I am unable to see or edit my goals for steps, sleep, etc. in the “You” section it says “Something went wrong. Unable to load your goals”. I’ve checked for updates(I’m current), I’ve hard closed the app, restarted my phone all to no avail. What’s going on? Any others with this problem?
Moderator Edit: Clarified subject
yesterday
yesterday
Yes, I have I thought it could be post most recent update. It’s getting to the point that I am seriously considering jumping ship to Apple. I will not go to Google 😡
yesterday
yesterday
I just checked, under the activity section, I was able to click and change each goal (Android app), will test my Apple app soon, will update later. YMMV
yesterday
yesterday
Thanks…my app does not allow the Activity section to show individual goals. I have the Sense and firmware and app all are up to date. Annoying problem that probably came from the last app update.
3 hours ago
3 hours ago
Hi there, @SirRudy and @Keffria. @Jdsenter Thanks for your help!
@SirRudy and @Keffria Thanks for sharing these details with me. I wanted to let you know that this issue with the goals screen not showing up was escalated to our team for further investigation. They're currently working to get this fixed and once we have more news, we'll update this thread.
I appreciate your patience and in the meantime, I'd suggest keeping the Fitbit app updated and your Sense syncing.
32m ago
32m ago