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Can’t change temp units and doesn’t show correct charge status

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‎01-23-2022 13:46 - last edited on ‎12-12-2024 12:14 by Fitbit Moderator

‎01-23-2022 13:46 - last edited on ‎12-12-2024 12:14 by Fitbit Moderator

My unit says 100% charge, the app shows 76%. Since I see no response from the company to

any of these issues I have to believe they don’t monitor. Anybody out there have any ideas?

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3 REPLIES 3

‎01-23-2022 14:14

‎01-23-2022 14:14

Swipe up on the app to close then reopen app and sync. 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
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‎01-23-2022 21:30 - edited ‎01-23-2022 21:47

‎01-23-2022 21:30 - edited ‎01-23-2022 21:47

Hi @MarylisaM  - as @Clove6060  says the watch is probably not syncing.

 

If it doesn't sync you will see different battery levels and the watch won't reflect a change in temperature units for weather, even if changed on the phone.

 

This may help Why won't my Fitbit device sync? 

Author | ch, passion for improvement.

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‎01-24-2022 06:58

In response to Guy_

‎01-24-2022 06:58

Nope— wasn’t syncing but the C vs F problem was solved w/ an app setting. That said, the two Sense units I’ve had were full of problems that I never had w/ the Versa. Thanks!!

Sent from my iPhone
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