Can't change weight measurements on the App

[alibenuk]

Hi I’ve just gone on to update my weekly weight loss on my Fitbit Sense and it appears to be stuck on stones and won’t let me change my weight loss lbs. 

is anyone having similar problems or can offer any help? I’ve even clicked the + sign at the top snd that too will only let me change the stones but the lbs is greyed out!

thanks 

Moderator edit: updated subject for clarity

[WilsonFitbit]

Hello @alibenuk Welcome to the Community Forums! Thank you for the troubleshooting steps you've followed prior to posting! 

I recommend checking if the Fitbit App is updated to the latest version. For this, please check here: How do I use the Fitbit app?

If the inconvenience persists, please log out and back into the Fitbit App and try to perform the changes. If that doesn't work either, please force quit restart the Fitbit App by doing the steps below: 

1. From the Home Screen, swipe up from the bottom of the screen and pause slightly in the middle of the screen. 
2. Swipe right or left to find the app that you want to close.
3. Swipe up on the app's preview to close the app.

Note that the instructions may vary depending on the phone you have. 

Keep me posted.