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Can't find a purchased clock face-Sense

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‎01-23-2022 04:23 - last edited on ‎01-27-2022 15:53 by Fitbit Moderator

‎01-23-2022 04:23 - last edited on ‎01-27-2022 15:53 by Fitbit Moderator

I just purchased a clock face. It showed up on my Sense but after about 1 minute it disappeared and it isn't listed as one of my options under my saved clocks. Please help!

 

Moderator edit: updated subject for clarity

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‎01-27-2022 15:52

‎01-27-2022 15:52

Welcome to the Fitbit Community, @jahel318.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

In this case, I would recommend contacting the clock face developer. You can find their contact information in the clock face's description.

 

Have a nice day.

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‎01-27-2022 16:28

‎01-27-2022 16:28

Can you still find the clock face in the Gallery to either install or uninstall?

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