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Can't set up Sense with my Samsung S9

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‎02-15-2021 04:06

‎02-15-2021 04:06

I can't connect my fit bif sense with my Samsung s 9 any tips?

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‎02-16-2021 05:40 - edited ‎09-07-2023 07:18

In response to KMaof3

‎02-16-2021 05:40 - edited ‎09-07-2023 07:18

Hi there @Lauren26021994, welcome to the Community Forums. 

In addition to the steps recommended by @KMaof3, I suggest taking a look at this help article Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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‎02-15-2021 05:17

‎02-15-2021 05:17

I had that issue at first, I have a Samsung Note 9. I had to go into the Fitbit app and go to Notifications. After turning those on everything began to sync (receiving text messages, calls). I also powered my phone off and turned it back on. I hope this helps!

Best Answer

‎02-16-2021 05:40 - edited ‎09-07-2023 07:18

In response to KMaof3

‎02-16-2021 05:40 - edited ‎09-07-2023 07:18

Hi there @Lauren26021994, welcome to the Community Forums. 

In addition to the steps recommended by @KMaof3, I suggest taking a look at this help article Why can't I set up my Fitbit device?

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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