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Can't swipe to other screens on Sense

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‎03-26-2022 21:27

‎03-26-2022 21:27

 All of the sudden I can't swipe to other screens on my Fitbit Sense. It is on the clock screen and working with heart rate, steps etc...but I can't get to anything else. 

 

I have restarted the device multiple times and even updated the device as well. 

 

Thanks for any help provided to resolve this issue. 

Best Answer
2 REPLIES 2

‎03-27-2022 02:13

‎03-27-2022 02:13

Hi @RevABS I think you will need to contact Fitbit Support  . I hope they can help you.

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎03-27-2022 04:07 - edited ‎03-27-2022 04:15

‎03-27-2022 04:07 - edited ‎03-27-2022 04:15


Do you have a clock face from the gallery?

 

Can you change the clock face from the app and see if the face has a glitch?

 

Try doing it while on the charger and then sync the watch.

 

If that does not work, May also try restart while on charger. Hold button til Fitbit logo appears. Release and let it process.

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
Best Answer