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Cardio Fitness & Minutes in HR Zone keep disappearing

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‎02-05-2021 14:46

‎02-05-2021 14:46

Others seemed to have had this issue with the Sense and indicated to uninstall and then reinstall the app. That fixes the issue for a few days and then I have to do the same. On my 3rd uninstall/reinstall.  Is this a known bug in Premium that is going to be fixed? It's not reasonable to continue uninstalling and reinstalling to fix this. I've had my Sense for about a month and am on the most current version of everything.

On Android.

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‎02-05-2021 16:32

‎02-05-2021 16:32

This has happened to me a couple of time but a phone restart restores the missing data. Also on Android.

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‎02-07-2021 10:29

In response to MBwalkingMB

‎02-07-2021 10:29

Thanks, will give it a try next time it happens and see if that works vs what I've been doing. Hopefully they'll log as a bug to fix. 

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