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Charger pin is sunken, Fitbit sense device not charging

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‎01-19-2023 04:51

‎01-19-2023 04:51

My Fitbit is not charging. One charger pin is sunken and is not making contact with the device. How can I get it repaired?

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‎01-19-2023 05:31 - last edited on ‎09-06-2024 15:21 by Fitbit Moderator

‎01-19-2023 05:31 - last edited on ‎09-06-2024 15:21 by Fitbit Moderator

Hi @Vidhyaa - this is a common problem with the charge cable, it needs replacing under warranty if you are still in the window or buy one online.

This might help make it last

Tips when using the Sense or Versa 3 charging cable

The importance of cleaning

Author | ch, passion for improvement.

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