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Clocks App does not load

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‎01-11-2022 08:37 - edited ‎01-11-2022 08:38

‎01-11-2022 08:37 - edited ‎01-11-2022 08:38

Clocks app on Sense responds to a press but never gets past the clocks logo and exits

 

I can change clock faces via the Phone App

 

I cant uninstall the clocks App

 

I have tried restarting both my fitbit and phone at the same time - no dice.

 

 

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‎01-11-2022 09:52

‎01-11-2022 09:52

Hi @Baconizer  -  you seem to have done the trouble shooting. Can you post your watch firmware version.

 

You may need to do a factory reset but probably best to contact Fitbit Support directly. They may be able to help you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.

 

Author | ch, passion for improvement.

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