help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

DISAPPOINTING PRODUCT FITBIT SENSE

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-05-2022 01:50

‎04-05-2022 01:50

I recently purchased Fit bit sense from amazon.in my order details are as follows  Order Number: 403-3375373-3253958  Order Date: 31.03.2022. I want to tell you that since 3 days i am using this device and i am frustrated with this device as it is again and again getting disconnected from the phone. Again i have to disconnect and connect again and follow long process for pairing it. And i am not receiving any notifications from what s app or any other apps despite giving all the permissions. I am very disappointed with this product as it is of no use to me. i can neither take calls nor see notifications. Kindly refund me my money and take this product back as amazon is refusing to accept return and it is only providing replacement. Kindly reply me back at the earliest.
 
Attaching my invoice of the product..
 
Mayur Talreja 
Best Answer
1 REPLY 1

‎04-05-2022 02:23

‎04-05-2022 02:23

I would not recommend confidential info be posted.

Additionally, this is a community site of Fitbit individuals who are looking for tips, techniques. Ideas with using their sense. I’d keep working with Amazon. If your only recourse is a replacement, I’d go with it. I don’t think Fitbit customer support can help. However the link is :

 

https://myhelp.fitbit.com/s/support?language=en_US.

 

Sense Activation 11/3/20\IPhone 12 Pro Max\SimpleClockPro Watch Face\Spigen Rugged Armor Pro Case/Band
Best Answer
0 Votes