help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Device won't show any indication of charging despite plugging in

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-27-2022 01:24

‎06-27-2022 01:24

I hadn't used my Sense for 2 weeks as I was away. I returned and plugged it in for 30 minutes but the screen just doesn't show any indication. I don't think it's being charged. Can anyone please help out?

Best Answer
0 Votes
2 REPLIES 2

‎06-27-2022 01:41

‎06-27-2022 01:41

Hi @AditiP - it may need a clean of the contact hols on the back of the watch or charge cable, or the cable may be faulty.

 

See How to check charge cable - Sense/Versa 3 won't charge, won't start or blank screen 

Author | ch, passion for improvement.

Best Answer

‎06-27-2022 07:53

‎06-27-2022 07:53

Hi, @AditiP, welcome to the community, Why isn't my Fitbit device's battery charging?  provides advice & guidance on charging. As @Guy_ mentions you should check the 4 little pins on the charger cable are present & correct, they should be slightly proud of the pad face and free moving (They are spring-loaded) Fitbit Wear & Care includes advice on cleaning the back of your device.

I hope this helps.

Cheers

Gr4ndp4 | UK
AWAKE! for morning in the bowl of light has cast the stone that set the stars to flight.

Best Answer