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Do I need an app to connect the Sense on the phone?

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‎01-24-2021 08:26 - last edited on ‎01-25-2021 08:33 by Fitbit Moderator

‎01-24-2021 08:26 - last edited on ‎01-25-2021 08:33 by Fitbit Moderator

It says it needs an app to connect on phone. Is there another app?

 

 

 

Moderator edit: updated subject for clarity

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‎01-24-2021 09:12

‎01-24-2021 09:12

You need to install the Fitbit App from the store on your phone and follow the instructions.

 

Author | ch, passion for improvement.

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‎01-24-2021 12:54

In response to Guy_

‎01-24-2021 12:54

That is correct @Help2020fit your tracker will reject* any attempt you try through the phones Bluetooth. Follow the link @Guy_ provided and use the Add device to connect the tracker to your account. 

Once connected the app will ask for permission to pair the tracker and you will be promoted to load the firmware. 

 

* two exemptions. Sense control and music control. 

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‎01-25-2021 08:32 - last edited on ‎07-29-2024 07:08 by Fitbit Moderator

In response to Rich_Laue

‎01-25-2021 08:32 - last edited on ‎07-29-2024 07:08 by Fitbit Moderator

Hello @Help2020fit Welcome to the Community Forums! @Guy_ @Rich_Laue It's great to see you here in the Forums and thank you for your input! 

I noticed that @Guy_ and @Rich_Laue provided information about your inquiry. In addition, you can get more details about using the Fitbit App on your Android, by visiting the following link: What should I know about using the Fitbit app on my Android phone?

Keep me posted. 

Wilson M. | Community Moderator, Fitbit.
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