ECG app not available in Singapore

[Daveangks]

When will the app available in Singapore, I buy the sense for the ECG function

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @Daveangks.

Thanks for the details shared in your post, I understand your concern. I was able to see that you have already contacted our Support team and that they were able to assist you. Thank you for your time and efforts. For more information about the ECG app, see What is the Fitbit ECG app?

See you around.

[Daveangks]

Hi,  the support is not able to answer my question? Only refer me to your website, which is not helpful... not able to get the answer.

[SunsetRunner · Accepted solution]

@Daveangks - The answer would have to come from that government. Once they approve it, Fitbit can move forward. But not until they get approval. 

[Daveangks]

Hi Carol, 

Thank you for your response. I do understand it needs to clear the local authorises before the app can launch.  At least there is an indication that Fitbit had sent to get approval? or Maybe It will only be sent out for approval a few years later?  This will help the consumer to make the decision when they were purchasing the watch.   I upgrade from Fitbit Versa to Sense for the ECG app. If I knew the service is not available in Singapore, I would choose IWatach 6.    

[SunsetRunner]

Hi, it is listed on Fitbit site that ECG is available for Singapore, but I am not finding the app nor the heart rhythm assessment. 

https://www.fitbit.com/global/sg/technology/ecg

[SunsetRunner]

@Daveangks - You may want to contact Fitbit Support. Tap Help at the bottom of the page, then Let’s Talk.