02-17-2021
10:36
- last edited on
02-18-2021
14:11
by
LizzyFitbit
02-17-2021
10:36
- last edited on
02-18-2021
14:11
by
LizzyFitbit
So when I perform an EDA scan it tells me my HRV in the watch itself, but the same is not reflected in the fitbit mobile app record. You know why? This will be useful to keep tracking my progress. Thanks.
Moderator Edit: Clarified subject and updated label
02-18-2021 15:59
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-18-2021 15:59
Hi @IvanHerrera, welcome to the Community Forums.
Thanks for bringing this to our attention. Just to confirm, did you try the guided session option with the EDA Scan app? If so, did you select a mindfulness session compatible with the EDA detection on the Fitbit app? Also, is your Sense syncing correctly with the Fitbit app?
If you've not done so, please log out from the Fitbit app, force quit the Fitbit app, restart your watch, reboot your phone, log back in to your account and try using the EDA Scan app on your Sense one more time. Make sure to sync after completing the session so your data can be updated in the Fitbit app.
I look forward to your response.
Best Answer02-18-2021 16:09
02-18-2021 16:09
Best Answer02-18-2021 22:11
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
02-18-2021 22:11
HRV is only shown in the Fitbit App in Health Metrics for the overnight average.
Author | ch, passion for improvement.
Best Answer