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EDA scans don't show heart rate readings

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So when I perform an EDA scan it tells me my HRV in the watch itself, but the same is not reflected in the fitbit mobile app record. You know why? This will be useful to keep tracking my progress. Thanks.

 

Moderator Edit: Clarified subject and updated label

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Hi @IvanHerrera, welcome to the Community Forums.

 

Thanks for bringing this to our attention. Just to confirm, did you try the guided session option with the EDA Scan app? If so, did you select a mindfulness session compatible with the EDA detection on the Fitbit app? Also, is your Sense syncing correctly with the Fitbit app?

 

If you've not done so, please log out from the Fitbit app, force quit the Fitbit app, restart your watch, reboot your phone, log back in to your account and try using the EDA Scan app on your Sense one more time. Make sure to sync after completing the session so your data can be updated in the Fitbit app.

 

I look forward to your response.

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Yeah, I've done all that and still the HRV is not logged into the app. Can
you confirm with the DEV team if this is how it's intended to work? Maybe
that option is not there in the app and regardless how many times I perform
an EDA scan, the HRV (Heart Rate Variability) will never be logged into the
app.

Note: I don't have issues with the HR (Heart Rate).
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HRV is only shown in the Fitbit App in Health Metrics for the overnight average.

Author | ch, passion for improvement.

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