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‎04-05-2022 06:01

‎04-05-2022 06:01

When I turn my wrist my Sense does not light up. I looked in the settings and saw that ‘Screen activation’ is set to ‘Only button’, but also this feature is grayed out. so I cannot choose ‘Movement and button’. Any1 know what I can do to change that setting?

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‎04-05-2022 06:27

‎04-05-2022 06:27

@Macamba You might be on sleep mode. On the watch swipe right and look for the crescent moon icon. If it is active tap it to deactivate sleep mode. See if this works.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

View best answer in original post

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3 REPLIES 3

‎04-05-2022 06:27

‎04-05-2022 06:27

@Macamba You might be on sleep mode. On the watch swipe right and look for the crescent moon icon. If it is active tap it to deactivate sleep mode. See if this works.

While your Fitbit charges or you just want to catch your breath, join us on the Lifestyle Discussions





Community Council Member

Warren | Cincinnati, OH

Versa Lite, Ionic, Charge3, Inspire HR, Blaze(retired), Alta( retired),- Pixel 3

Take a look at the Fitbit help site for further assistance and information.

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‎04-05-2022 10:08

‎04-05-2022 10:08

Hi @Macamba  - the answer is in the title - in the Fitbit App

  • click profile photo
  • click device photo
  • scroll down and Enable Quick View.
  • sync

As @wtksk8r  says if you have chosen Sleep mode this will override it, but without Sleep mode it can be used to turn on/off wrist wake from the App.

Author | ch, passion for improvement.

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‎04-06-2022 01:22

In response to wtksk8r

‎04-06-2022 01:22

Thanks. That solved my conundrum.

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