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Feedback about my new Sense

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‎03-12-2022 00:28 - last edited on ‎03-13-2022 12:32 by Fitbit Moderator

‎03-12-2022 00:28 - last edited on ‎03-13-2022 12:32 by Fitbit Moderator

Yesterday I got my replacement Sense, that was forced on me instead of my perfectly fine Ionic and it is awful. It looks girly, and has no music player on it. Now I have to use an extra device which is a nuisace.

It is a huge disappointment and I believe my last Fitbit. 

And I still wear my Ionic in my pocket for music... Such a letdown.

 

So here is a virtual candle for my Ionic that was my faithful companion for the last 3+ years.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎03-13-2022 12:48 - last edited on ‎05-11-2024 09:26 by Fitbit Moderator

‎03-13-2022 12:48 - last edited on ‎05-11-2024 09:26 by Fitbit Moderator

Hi there, @Veghist.

I've moved your post to the Sense board so you can receive related replies. Thanks for taking the time to share your experience. I understand where you're coming from about the features available on your new Sense and appreciate your feedback. Our team constantly works to improve our devices and features, and the input we receive from every Community member is a big part of the process. I'm sorry for any inconvenience this has caused, and please know your comments won't go unnoticed as it'll helps us to make Fitbit more useful for you.

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‎03-13-2022 13:42

In response to LizzyFitbit

‎03-13-2022 13:42

Yes not at all happy either,  purchased my Ionic within a week of it's launch four and half years ago and apart from monitoring all the stats I could also listen to my playlist without having to carry a separate music device.

Leap forward to 2022 and go back in time to 2017 ...what a retrograde step with the top of the range Sense. Really don't get where you guys are coming from unless Spotify and Deezer have the casting vote on music design features.

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