Feedback on the design of the Fitbit Sense to help product development

[SouthTXAggie00]

Hello! I really loved the Fitbit Ionic and recently bought the new Sense. However, I’ve found the single left-side button difficult to press. I often have to lift the watch face up to apply the pressure to get the button press to register. I never had this issue with the Ionic. I also find the Sense wristband a bit uncomfortable.

Moderator Edit: Clarified subject

[USAF-Larry]

Welcome aboard, @SouthTXAggie00!  I, too, often find the Sense button difficult to press, but I find that if I use the pointer or index finger of the opposite hand to press in & up at the same time, the button is much easier to press.

[WilsonFitbit]

Hello @SouthTXAggie00 Welcome to the Community Forums! @USAF-Larry Your input is really appreciated! 

@SouthTXAggie00 Thank you very much for your feedback and comments about the Sense. I was informed that you have contacted our Customer Support team and they have provided assistance and information about your request. 

On a side note, I recommend taking a look at these links to get more information about how to properly wear the band and device and how to clean it: How do I wear my Fitbit device? Wear & Care

See you around.