help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

First and last time I will buy or even suggest

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-15-2022 20:06 - last edited on ‎11-28-2024 10:59 by Fitbit Moderator

‎01-15-2022 20:06 - last edited on ‎11-28-2024 10:59 by Fitbit Moderator

Walking through door and hit door jam and screen smashed. Embarrassing one cannot get screen fixed when watch is 2 minutes old (without pretty much spending same money as watch). **ahem**ty customer service, **ahem**ty quality especially for an active watch. Will never purchase a Fitbit item again and will do my best to share my experience with friends, family and social media.

Best Answer
0 Votes
1 REPLY 1

‎01-15-2022 20:45

‎01-15-2022 20:45

Hi @Zebra55  - the most recent firmware has new features and may have issues, try removing the main drainers and see if the battery will last, see How to resolve the Major issues causing short battery life. 

Author | ch, passion for improvement.

Best Answer
0 Votes