help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Fitbig Sense Apps and Clock Faces

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-04-2020 14:40

‎10-04-2020 14:40

My Fitbit Sense won't download any new clock faces or apps. Looks like it is trying but does not fully install.

Thanks!

Best Answer
0 Votes
3 REPLIES 3

‎10-04-2020 16:55

‎10-04-2020 16:55

Try doing a reset of your Fitbit Sense

Best Answer

‎10-04-2020 18:35

In response to Sparhawk69

‎10-04-2020 18:35

How do you do a reset? <MOine won't even attempt to download one, it says not connected even though my iphone says it is connected. Have turned my bluetooth on and off and let it resync but in the app it says it is not connected.

Best Answer
0 Votes

‎10-04-2020 23:51

In response to kiteflyingal

‎10-04-2020 23:51

On Sense, open the Settings app > About Sense > Factory reset.

 

Here is the Sense manual: https://help.fitbit.com/manuals/manual_sense_en_US.pdf

Best Answer
0 Votes