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Fitbit Pay isn't working on my Sense

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‎01-29-2024 19:24 - last edited on ‎01-30-2024 09:28 by Fitbit Moderator

‎01-29-2024 19:24 - last edited on ‎01-30-2024 09:28 by Fitbit Moderator

I had Fitbit pay on my sense for a while now. Last week I got a new credit card and it won't work saying that it doesn't support that bank. Which is the same bank as my prior card. And it shows the banks it works for and my bank is on it. 

 Someone please help me

Moderator Edit: Clarified subject

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‎01-29-2024 19:46 - edited ‎01-29-2024 19:47

‎01-29-2024 19:46 - edited ‎01-29-2024 19:47

Can't speak for your bank, but the bank I use no longer supports Fitbit Pay, when I setup a new card it states in emails from my bank that I setup Google Pay. Although the Fitbit app still has the Fitbit Pay in the wallet tab, the bank says it is Google Pay. Also there is a difference between Google Pay and Google Pay mobile and Fitbit Pay, but my bank was supported across all three. YBMV...

So my advice see if you bank is supported by all three and contact your bank? 

Fitbit Ionic 72.1.15 (recalled), Fitbit Sense 128.6.17 and Pixel Watch 2 BP3A.250905.014.W3.
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