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Fitbit Sence SpO2 not working

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‎08-23-2022 10:44

‎08-23-2022 10:44

Hi ,

 

Recently purchase Fitbit sence and SpO2 feature not working getting error " Could not read SpO2".

 

Please let me know its product defect or I am missing some config .

 

Pravin

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‎09-04-2022 18:05

‎09-04-2022 18:05

@pbinit how recent was the purchase? Do you have the latest firmware yet? 

Have you tried restarting the tracker by holding on the button. 10 seconds. 

Or tried a complete shutdown of the tracker? 

Do you have an SpO2 compatible watch face installed? This is optional. 

If still not working. Let's remove the SpO2 app from the watch and install a fresh copy. 

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