Sence in endless boot loop at logo screen. Yes factory reset but it didn't work. The clock was funky yesterday missing my status. So I did the migration to my Google account and now my 12 month old watch is nothing more than a paper weight. Not Happy Fitbit/Google.
Best AnswerMine is doing the same. I just got an email that they will not honor a replacement. This watch was purchased early July 2022 and it is considered out of warranty.
I may be leaving the fitbit community because of this experience. I will try and time it and fix it, but I think it is dead and looks like it I am not worth it to fitbit to keep happy. My husband had a fitbit since the fitbit one, has the surge, now uses a versa, kids both purchased versa, looks like we arent worth it.
Best AnswerI just had this problem as well. Wait until the lights turn on on the back of the watch during the endless boot cycle it is stuck in before holding down the button to start the factory reset. Worked for me
Best AnswerI am seeing users with Sense that have had them for just a day or two up to a week starting to have this problem. This is sounding like some sort of firmware update gone bad or something.
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