Fitbit Sense Over counting steps

[The_GameFreak_]

It's barely been an hour and I'm already at 8000 steps, are there any fixes to this? My Fitbit is up to date and I have it set to my non-dominant arm.

[Gr4ndp4]

Hi, @The_GameFreak_ , welcome to the community, you probably know that your device interprets your arm movements as "steps". This article How does my Fitbit device calculate my daily activity? offers a brief explanation. You might find this third party article of interest.

I hope this is helpful.

Cheers

[balugamama]

I've been wearing my Sense for about 1 month.  this morning I woke up and see that I already have 35,000+ steps!!.  I went to bed after midnight with maybe 100+ steps and woke up with 35,000+ steps.  unless I sleepwalk about at least 3 hours, this is quite impossible.  I do realize fitbit count arm movements but this is still impossible during sleep.

Fitbit team, is there any explanation/fixes?

Would really appreciate a more specific reply rather than a link to how fitbit count steps.....

[Gr4ndp4]

Hi, @balugamama , I suggest you contact Fitbit "Customer Support" here. For a prompt response use the Chat facility or phone.

Cheers

[balugamama]

thank you, I will do that.