Fitbit Sense can't find my Samsung Galaxy Tab S7 Plus

[AceH]

My Fitbit Sense watch is up to date with the latest firmware.

In the Bluetooth settings on my Fitbit Sense watch, it won't find my Samsung Galaxy Tab S7 Plus Tablet.  It discovers other devices but not the S7 Plus Tablet. I've tried turning the Sense watch off then on several times and also turning my S7 Plus Tablet on and off several times. It won't find the tablet. I also cleared the cache in the Fitbit App a couple of times.

[Odyssey13]

Hi @AceH  you need a minimum of Android 9. What system does the tablet have?

[AceH]

Tablet has the latest Android 13 One UI version 5.1

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options