Fitbit Sense display blocked on green fornot icon

[Claudio21272]

Hi,

Mi Fitbit Sense is blocked on green fitbit icon. If I tre to restare it with standard procedure which consist on keeping bottone held for 10 seconds, it switches off but get back on sale position, in other words, once again stopped on fitbit icon

[Guy_]

Try deleting the Sense Bluetooth entry on the phone and then in the Fitbit App, click profile photo and then "+ Set up a Device" and do as for a new watch.

[Claudio21272]

Hi,
Still not working. I attach photo. Cannot reboot system. Very strange. If hold button it goes back there. Cannot see watch commectable on bluethoot smartphone also [Image]

[Rich_Laue]

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