08-23-2022 02:49 - edited 08-24-2022 04:50
08-23-2022 02:49 - edited 08-24-2022 04:50
Why does my Fitbit log 20,000+ steps every morning at about 1 AM? I even left the watch on the headboard for 36 hours and both days it recorded over 20,000 steps while I was asleep. Yesterday it recorded 290,000 steps before I woke up. It later reduced them to about 24,000. I assume because it is linked to my phone and apps like Google Health, Samsung Health, etc. I have checked for updates and rebooted the watch. I reinstalled the app. None of the other apps have these steps until late in the day when they sync with Fitbit.
08-23-2022 04:48
08-23-2022 04:48
Hello Mate, have you tried a full factory reset, if not please try it. If it still persists after the factory reset, contact Fitbit , may be they would consider replacing it
08-24-2022 04:49
08-24-2022 04:49
Did a factory reset yesterday. Looks like it is a problem with the app. Looking on the app it shows 36k steps and the same 1 AM marathon. My watch shows 1,274 steps. Never caught it with this discrepancy before.
08-25-2022 08:40
08-25-2022 08:40