Fitbit Sense not tracking health metrics eg breathing rate, heart variability & skin temperature

[Chrissyj76]

Is anyone in Australia having issues with health metrics not tracking your skin temperature, breathing rate & heart rate variability

[Guy_]

Sometimes it takes a while for the information to appear.

Even though the watch is synced with the App, it needs time to analyse the results before it can be displayed, so there is a lag.

[Chrissyj76]

Thank you

[kttaylor]

I've worn my sense continually for 3 months. Skin temperature works but BR & HRV have never recorded dsta.

[Guy_]

@kttaylor  for Android, try clearing the Fitbit storage cache and force stop the App. For iOS uninstall the Fitbit App and reinstall it.

Shutdown the watch, restart the phone and watch, it may clear the App glitch if that is stopping the information showing.