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Fitbit Sense randomly disconnecting and wouldn’t connect again to iPhone

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‎03-15-2022 00:24

‎03-15-2022 00:24

Sense randomly disconnects to the phone and while trying to connect it doesn’t. Have been facing this issue since I got my Fitbit Sense. I’ve tried reseting, rebooting and every other method to make sure it stays connected but failed. 
Hoping for a quick answer to this issue and demanding a software update of sense if software is the issue.

 

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1 REPLY 1

‎03-15-2022 01:32

‎03-15-2022 01:32

Hi @ShreyanshB  - make sure that battery saving on the phone is not shutting down Bluetooth or the Fitbit App as it needs to run in background.

Author | ch, passion for improvement.

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