Fitbit Sense won't connect to Google Pixel 3XL to receive text messages

[Pbanks]

I was able to setup the Fitbit Sense w/ my Google Pixel 3XL, however, I cannot get the Fitbit to connect in my "devices".

[Tay757]

I have a Android Pixel 4a, the sense had an issue after the firmware update knocking out the bluetooth connection. 

1. Disconnected the Bluetooth from your Pixel 3xl

2. In the app notification on the Android there 3 dot in the top right corner. It allow you to test your phone connection with an incoming call to your sense.

4. If you are unable to receive the call. Go the settings in the Fitbit watch and reset to factory, make sure you sync it first before the factory reset.

5. Once the watch reset, sync your first. Once the code has been enter check your phone see if your bluetooth is connected.

6. In the fitbit app go notification and test the call connection again. Then click on the notification and manually add what notification you want to receive to your phone. It took me awhile to figure it out my sense had been working ever since. I can receive call and text on my Pixel 4a.

[Pbanks]

Thank you so much for your help

[Seab22]

I have a Pixel 3XL and was able to connect my Sense to it, please reply to my comment if you need additional help!