Fitbit Sync.

[Coquett]

New watch sense worked for 2days. For 4 days now will not sync. Tried everything to sort it out. Mobile is a Samsung A10. Any tips please. 

[Guy_]

Just to be sure, lets check your current status

What is your app version?

In the phone Fitbit App

Click on profile photo [top left]

Help & Support

App Version at the top

Watch version does your watch have?

On the watch

Swipe left

Settings

Scroll to

About Sense

System info

Version near the top

[DeltaGirl1]

I am having same issue where my Sense won’t sync. Have had the Sense for over a month and it has synced before with my iPhone 11.  Currently am running version 44.128.4.17 on Fitbit Sense and the iPhone app version is 3.37.  Is there a new release coming for the iPhone app? I read there is a new Android app version 3.37.1 to correct some bugs.  

[DeltaGirl1]

I got it working again with a restart of the Fitbit Sense.  

[Guy_]

@DeltaGirl1   Thanks, you are at the latest levels too.