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Fitbit for Sense 2 app not updating on new phone

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‎06-18-2025 00:04 - last edited on ‎06-20-2025 09:12 by Fitbit Moderator

‎06-18-2025 00:04 - last edited on ‎06-20-2025 09:12 by Fitbit Moderator

I’ve updated my iphone & my app is not updating & no info from the changeover date 

 

Moderator Edit: Formatting.

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‎06-18-2025 06:03

‎06-18-2025 06:03

Hi @Lobster60 and warm welcome to the Community! 
I appreciate your message, and I'm sorry to hear that your app is not updating and there is no information from the change over date. 

Could you please confirm what is your Fitbit app version? We are currently under the 4.45. 

It's always useful to verify if your Sense 2 is updated too.  To do so, please follow the steps shown here: How do I update my Fitbit device?

If you experience some troubles updating your Fitbit device, please check this article: Why can't I update my Fitbit device?

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