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Fitbit for sense 2 app not updating on new phone

15 hours ago

15 hours ago

I’ve updated my iphone & my app is not updating & no info from the changeover date 

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9 hours ago

9 hours ago

Hi @Lobster60 and warm welcome to the Community! 
I appreciate your message, and I'm sorry to hear that your app is not updating and there is no information from the change over date. 

Could you please confirm what is your Fitbit app version? We are currently under the 4.45. 

It's always useful to verify if your Sense 2 is updated too.  To do so, please follow the steps shown here: How do I update my Fitbit device?

If you experience some troubles updating your Fitbit device, please check this article: Why can't I update my Fitbit device?

MarioSFitbit Modérateur Communauté Fitbit - Si mon message vous a aidé, marquez-le comme solution et félicitez-moi !! Avez-vous des conseils pour être plus en forme ? Forum de discussion Santé et Bien Être.
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