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Fitbit logo keeps blinking on Sense

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‎09-04-2021 18:41 - last edited on ‎09-05-2021 12:46 by Fitbit Moderator

‎09-04-2021 18:41 - last edited on ‎09-05-2021 12:46 by Fitbit Moderator

Fitbit Sense The logo keeps blinking. I tried to hold the button for 10 seconds to reset, and it makes no difference.   This is a replacement  as of today..

 

Moderator Edit: Clarified subject and formatting

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2 REPLIES 2

‎09-04-2021 22:22

‎09-04-2021 22:22

Not good to receive a someone else's non working watch as a replacement.

Probably best to contact Fitbit Support again. They may be able to help you.

Author | ch, passion for improvement.

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‎09-05-2021 12:51 - last edited on ‎05-31-2024 08:27 by Fitbit Moderator

In response to Guy_

‎09-05-2021 12:51 - last edited on ‎05-31-2024 08:27 by Fitbit Moderator

Hi @Sbfb. Welcome on board. @Guy_ It's good to see you here in the forums.

@Sbfb Thanks for bringing this to our attention and for the steps tried prior to posting. I'm sorry you're having this experience with your Sense and while checking your details I noticed you already have a case created with our Support team. Please keep an open communication with them as I'm sure they'll provide you with further assistance and work on this matter to bring you back on track.

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