Fitbit no longer showing correct data since 12/31/2021

[calanan]

Beginning today certain data (Premium and non-Premium) appear to be reset, such as Readiness Score, Hourly Activity, and Health Metrics. Screen shots attached. I've tried restarting the tracker, restarting the phone, clearing Fitbit app's cache, logging out/in, resetting the app's stored data, and even uninstalling but it doesn't fix the issue. Incomplete data also appears on the web dashboard.

Tracker: Fitbit Sense

Phone: Google Pixel 4a 5G, Android 12

App version: 3.52 (Premium subscription)

Anyone else having this issue?

 

 

 

 

 

[Clove6060]

No issues here. I have all the data.

[Sarah2021]

Only issue I have noticed is my Sense says it is 80% charged when I sync, no matter how much life is on the battery.

[Clove6060]

Get out of app and come back in. 

[JScottlaw]

I'm missing data from the last 2 weeks of December.  Partly my fault for not checking sooner but it was a busy time, however I regularly use bluetooth on my phone so there's no reason it shouldn't have synced

[calanan]

It's very strange, syncing is happening just fine, most items are being updated no problem, but just certain ones are either not updating or appear to have been completely reset. I have no Hourly Activity for yesterday but it's working for today. My Readiness Score is reset (no data after 12/31) and it's acting like I just set it up (i.e. it's waiting for 4+ nights of wear to give me my score), ditto for Stress Management. Health Metrics have started over and are starting to fill in data today but yesterday (1/1) has zero data, along with skin temperature data (also missing yesterday). Even my weather forecasts got reset from F back to C.