Fitbit sense battery having to be charged every 2nd day

[Nunontheloose]

Hi I bought my fitbit sense a 2 weeks ago...I have an Android phone...the 1st week the battery was great now I am having to charge my watch every 2nd day...not what I bought the watch for and very frustrating 

[Guy_]

Hi @Nunontheloose  - what settings did you change? Was there a firmware update or Fitbit App update or did you change clock faces or options?

The Fitbit App and clock faces  can update automatically.

It you enabled snore detection, readiness report this can affect battery, also music, using GPS etc and SpO2, try removing the SpO2 tracker app and clock face.

See Can I extend my Fitbit device's battery life? 

[ashergrl]

Same issue. I've had mine for less than a week. Sp02 sensor is off, has to be turned on with button press, set on dim lighting... I charged to 100% last night and when I woke up this morning it was down to 74%. In about 8 hours, I lost over 25%. This is ridiculous. Might return and go back to my versa.

[Guy_]

@ashergrl  - try removing the SpO2 tracker app, it runs in bakground on the watch.

[ashergrl]

Yeah, that was one of the first things I did.

[Guy_]

@ashergrl  - try turning off the phone's Bluetooth for the night and restarting the watch.

Also make you don't have snore detectionor any other special features.

If it continues it may be related to the latest firmware which got installed. 

Have a look for others with this same problem in the forum.

Probably you can contact Fitbit Support directly. They may be able to help you.

Also reachable via the Fitbit App, click profile photo, Help & Support, Contact Customer Support.