01-24-2022 17:02
01-24-2022 17:02
Hello I just got the sense this week and already had to charge it twice ot seems to only last 48 hrs or so. And I have been searching here for answers snore detection and sp02 is off too. Thanks anything helps. Using galaxy note 10 plus
Answered! Go to the Best Answer.
Best Answer01-24-2022 17:27
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-24-2022 17:27
Hi @Hgraham1987,
I would see if I could get an exchange. Your battery should not be lasting only 2 days if it's brand new.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer01-24-2022 17:27
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-24-2022 17:27
Hi @Hgraham1987,
I would see if I could get an exchange. Your battery should not be lasting only 2 days if it's brand new.
Kristen | USA Cruising through the Lifestyle Forums
one cruise ship at a time!
Best Answer01-24-2022 17:57
01-24-2022 17:57
I even tried factory reseting it. Doesn't appear to be helping
Best Answer01-24-2022 22:59
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
01-24-2022 22:59
@Hgraham1987 - carefully review all the elements in How to resolve the Major issues causing short battery life.
Sync the watch and do a Shutdown from the menu, Wait 10 seconds and place it on the charger to restart it and fully charger it then monitor it's battery usage.
Also try with the Bluetooth on the phone temporarily switched off.
Author | ch, passion for improvement.
02-06-2022 11:17
02-06-2022 11:17
Fitbit replaced the device, and now it's like forever before I have to charge. I love it