Fitbit sense showing white screen

[mlaska667]

Hi I woke up and noticed my Sense’s Home Screen is all white. When I swipe I can see the other screens, just not the Home Screen. What should I do? It’s a brand new Sense (just got it a few days ago)

thank you

[Guy_]

Hi @mlaska667  - it would seem to be a clock face fault if when you swipe the watch face to the left you see the App launch icons.

Choose the Clocks app icon and select another clock face.

[eezeepee]

Welcome to the Fitbit community.

It could be the clock since it sounds like you're able to get to the tiles, apps, quick settings and notifications. Try long pressing the white screen and seeing if you can change the clock. If that doesn't work, do a shutdown by going to settings and scrolling to the very button. Then turn your Sense back on by long pressing the button.