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Fitbit sense won't charge

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‎01-01-2021 04:34

‎01-01-2021 04:34

I have had my fitbit sense for approximately 3 weeks and is now showing a completely blank black screen.

It won't charge or turn on. 

Any help gratefully appreciated!

 

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‎01-01-2021 05:47

‎01-01-2021 05:47

Try going through the steps outlined in this article. If none of those steps work there is likely either a problem with your sense or a problem with the charging cable and you should contact customer support. 

 

Good luck and happy new year. 

-spg 

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‎01-03-2021 05:23

‎01-03-2021 05:23

Is the USB charger faulty, cable damaged or connection points dirty?

Author | ch, passion for improvement.

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