help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

GPS drops on Walks and becomes unreliable-Sense

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-12-2022 14:21 - last edited on ‎04-06-2022 19:32 by Fitbit Moderator

‎03-12-2022 14:21 - last edited on ‎04-06-2022 19:32 by Fitbit Moderator

GPS drops on walks, buzz notifies, you have to end walk to attempt to get GPS to connect again.  It then displays it is connected, I resume.  Once I get home and login map does not show reconnect, and resume.  Timer and steps are correct.

 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

‎04-06-2022 19:31

‎04-06-2022 19:31

Welcome to the Fitbit Community, @JumpN.

 

I'm sorry to hear about the difficulties you experienced with your Fitbit Sense. Thank you for the information provided.

 

If you haven't done so, please visit this article, open the menu "How do I get my Fitbit device to connect to GPS?" and follow the troubleshooting steps to resolve GPS issues.

 

In addition, you can restart your Watch by following these instructions.

 

Hope this helps.

Have you received the answer you were looking for? Choose the post as the best answer!

Hai ricevuto la risposta che stavi cercando? Accetta il post come soluzione!

¿Has recibido la respuesta que estabas buscando? ¡Acepta el post como solución!

Best Answer
0 Votes