12-17-2020 08:52
12-17-2020 08:52
I ordered a Fitbit Sense from Boots UK and when it has arrived today the outer packaging says it is a Sense but it's actually a Versa 2? I've already emailed Boots to let them know, but wondering if this happened to anybody else? I'm really worried they aren't going to believe me 😞
12-17-2020 12:44 - edited 12-17-2020 12:44
12-17-2020 12:44 - edited 12-17-2020 12:44
I would ask if the box had the circle seals on the end.
The sense has a split ring around the edge
@Kishore09 the unit was bought through Boots not Fitbit. It could have been a return.
12-17-2020 12:51
12-17-2020 12:51
I had to break a seal to open the box, so it would appear it is from Fitbit itself. I'm wondering if they just packed the wrong one or something? 😞 I was gutted when it came, I was so looking forward to my upgrade
12-18-2020 20:06
12-18-2020 20:06
I assume you already contacted Boots.