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Heart Rate Sensitivity

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I was previously using a Charge HR 2  and would have varying levels of exercise zones. I upgraded to a Sense and I’m lucky if I have 4 minutes of “fat burn”. What’s the deal? Do I need to turn something on to better monitor my heart rate? 

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Common complaint, Fitbit has acknowledged the issue and there's still no fix:

 

https://community.fitbit.com/t5/Sense/Sense-heart-rate-sensor-not-accurate/td-p/4631299/page/2

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Either your heart rate is not being recorded properly or your heart rate zones have changed.

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