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Ho do I erase data on my fitbit sense if it will not turn on?

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‎06-14-2021 13:12

‎06-14-2021 13:12

My fitbit sense just recently stopped working. It shut down totally and with online support it was found to be totally unresponsive. Customer service deemed it  necessary to send me a new device to replace the defective one. I received the new device today and have disconnected the old device from my account. My question is how do I do a factory reset and is it even necessary on my old device if I can't get it to even turn on?

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‎06-16-2021 10:06

‎06-16-2021 10:06

I got through to someone via Chat and was told no need to reset this device. Take it to nearest  e-waste facility. Problem solved

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