04-27-2025 03:18
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04-27-2025 03:18
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How can I get the serial number of my linked Sense from the Fitbit app?
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04-28-2025 03:45
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04-28-2025 03:45
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@dbh I don't think you are looking in the right place. Look at the URL on your browser. The ending of the address is ...fitbit.com/settings/device/tracker/(12 letters and numbers).
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
04-27-2025 10:56
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04-27-2025 10:56
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Hi @dbh and warm welcome to the forums.
I appreciate your message regarding the serial number of your Sense.
May I suggest you to look at the box your sense came in, there is the serial number, usually made up of letters and numbers.
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04-27-2025 11:21
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04-27-2025 11:21
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@dbh There is a way to find your serial number if you don't have your box. Please go to this page where I outlined the steps for another user. Just tap on my Fitbit link and it should go to your page. Tap on your Sense tile to see the device URL. I have no idea why Fitbit put our serial number in a secret code in the URL.
The last time I posted the steps, I used my own device and verified that I saw my serial number on the box. A moderator edited out my steps, saying that I was sharing personal information.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
04-27-2025
14:17
- last edited on
04-27-2025
14:39
by
MarioSFitbit
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04-27-2025
14:17
- last edited on
04-27-2025
14:39
by
MarioSFitbit
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I only seen to have the firmware information... nothing else? Maybe Google has changed it 😕
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Is there now no other way than using box? I used to be able to get info in my fitbit account?
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Moderator edit - Merged messages

04-28-2025 03:45
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04-28-2025 03:45
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@dbh I don't think you are looking in the right place. Look at the URL on your browser. The ending of the address is ...fitbit.com/settings/device/tracker/(12 letters and numbers).
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
Take a look at the Fitbit help site for further assistance and information.
