How do I change the time on Sense?

[ciara35]

Hi when I went on holiday to lanzarote my fitbit sense time went 1 hour ahead during the flight. I have tried to change it but to no avail. I've let the battery die hoping that it would self correct when charged again but it hasn't. Any suggestions please? Thanks, Ciara

Moderator Edit: Clarified subject

[primortal · Accepted solution]

Have you gone to the Fitbit app, Account > App Settings and adjusted the Timezone?

[ciara35]

Thanks, all sorted now. I had it on automatic time zone setting so turned that off and put in London

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[LizzyFitbit]

Hi there, @ciara35. @primortal Thanks for your great help.

@ciara35 Thanks for bringing this to our attention. I'm glad you sorted this out and I'll mark @primortal's post as the Best Answer to help other members experiencing similar issues.

By the way, let me invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics. Keep up the super stepping! 😎

[Johnharper]

From the fitbit.com dashboard, click the gear icon then Settings then Personal Info.
Under Advanced Settings, find Clock Display Time and select whether you want the time shown in 12-hour or 24-hour clock units.
Click Submit and sync your device.

[LizzyFitbit]

Hi there, @Johnharper.

Thanks for sharing the steps to change the time format on the online dashboard. I'm sure your post will help other members and just take in mind you can also change it on the Fitbit app. Have a good one! 😊